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General Pants

General Pants Co

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Navigation Menu Test

Persona: Shopper. This user is looking for a specific type of product.

The problem

Users are not using the nav to progress to relevant PLPs because the way the secondary and tertiary items are displayed is causing cognitive overload.

The proposed change/s

  • Re-order products and categories by popularity

  • Add in further breakdowns of the existing categories

  • Redesign the navigation container

Hypothesis
IF
we redesign the layout of the nav to prioritise popular categories, cluster items into sub-categories and display secondary and tertiary levels separately
THEN more users will click through on the nav
BECAUSE it will be easier to navigate and identify what they are looking for

 

The current navigation

Screen Shot 2021-07-17 at 9.02.31 am.png
 

Competitor Analysis

Screen Shot 2021-07-17 at 11.14.25 am.png
  • Secondary and Tertiary layer of the nav are each revealed by separating men’s and women’s to reduce cognitive overload.

Screen Shot 2021-07-17 at 11.15.06 am.png
  • Secondary and Tertiary layer of the nav are each revealed incrementally to reduce cognitive overload.

  • Product order is (presumably) based on popularity for each category rather than alphabetical.

 

Designs

 

PDP popup test

Popup when users are about to exit and see similar styles